Job title: Waiter/Waitress
Work Location: Fairburn, GA
Reports to: Owner
 Part-time
 Nonexempt

Essential Duties and Responsibilities: Takes orders and serves food and beverages to patrons at tables

• Showing up for scheduled shift on time
• Takes orders from patrons for food and/or beverages
• Write patrons’ food orders on order slips, memorize orders or memorize orders, and communicate orders to the kitchen staff
• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures
• Check with patrons to ensure that they are enjoying their meals and take action to correct any problems
• Present menus to patrons and answer questions about menu items
• Roll silverware, set up dining area to prepare for the next shift or for large parties
• Inform patrons of any specials
• Responsible for explaining how various menu items are prepared, ingredients, etc.
• Greet patrons when entering establishment
• Process payments for patrons

Education, Experience & Qualifications:

• Excellent listening, verbal and written communication skills, including ability to effectively communicate with customers
• Reliable Transportation
• Ability to be consistently punctual
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• High school diploma or GED required
• Minimum of 1 year related work experience
• Ability to work as a team with other colleagues

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 50 lbs
• Must be able to talk, listen and speak clearly to customers